When free is not good

Published: Wed, 11/20/24

Updated: Fri, 11/22/24

Nov 20, 2024North Bay, Ontario “I’m first on the waiting list but that doesn’t guarantee me a spot tomorrow.” Can’t read the full email – click here…

Advertising fail on main street, Mexico…

Published: Tue, 11/12/24

Updated: Tue, 11/12/24

Nov 12, 2024North Bay Ontario “Well, the closest place I can see is Dick’s Restaurant – in Me ico.” Can’t read the full email – click here for the…

Losing sucks…but provides important lessons

Published: Tue, 11/05/24

Nov 5, 2024East Coast of Canada “It’s not whether you get knocked down; it’s whether you get up.” — Vince Lombardi Can’t read the full email – click…

Cute experience pays dividends

Published: Tue, 10/29/24

Oct 29, 2024Somewhere in New Brunswick We’re on another road trip (big surprise) this time to Charlottetown, Prince Edward Island – the smallest…

The Tipping Dilemma…

Published: Tue, 10/22/24

Oct 22, 2024North Bay, Ontario “I guess we won’t be getting an Uber anytime soon!” Can’t read the full email – click here for the online version.

Time to be thankful….

Published: Tue, 10/15/24

Oct 15, 2024Playa Caracol, Panama “There has been a power outage in the entire Punta Chame area….” Can’t read the full email – click here for the…

Sophisticated Dutchman succeeding in redneck Alberta

Published: Tue, 10/08/24

Oct 7, 2024Panama City, Panama “Yesterday I had to run down the street to catch my stuff before it all blew away!” Can’t read the full email – click…

Small logging town well-acquainted with the worst number in business

Published: Mon, 09/30/24

Sep 30, 2024North Bay, Ontario “Did you see a lot of homeless people when you visited?” Can’t read the full email – click here for the online version.

Great customer service from an unexpected source

Published: Tue, 09/24/24

Sep 24, 2024North Bay, Ontario “Hugh, this broke awhile back. It’s not urgent but it would be convenient if it could be fi ed. Can you do it?” Can’t…

Can you serve a substandard product but still be successful?

Published: Mon, 09/16/24

Sep 16, 2024Prince Edward County, Ontario “Well this is a first. At least no one will be able to enter our room without some assistance!” Can’t read…