The November 2012 edition of Hugh Tafel's FocalPoint newsletter
is ready. You can access and download the PDF copy by going here:

http://0s4.com/r/TZHBR2 

In this month's downloadable and printable issue you will find articles on:

• Are You Considering Your Customers' Lifetime Value?
• Key to Sales Success? Building Long Term Relationships By Brian Tracy
• Bend, Don't break: Dealing with Inflexible Colleagues
• Charge What You're Worth  plus ...
• your monthly smile
• this month's management tip
• How fast your fingernails grow
• The amount of water a human drinks in a lifetime
• One reason not to work in a mailroom
• plus other arcane yet fascinating trivia

Again, simply go to: http://0s4.com/r/TZHBR2

To your success,